SECOND OPINION · BY DATAJOCKEY

Your billing team already has an opinion on your claims. We’ll give you a second one.

A free, independent read of your last 3–6 months of remittance data — where the denials cluster, what payers downcode, and what’s still recoverable. Built on your file, not an industry guess. Fifteen minutes to book, five working days to see it.

15 minutes. No pitch — we’ll tell you exactly what to send.

Sound familiar?

01

Your biller appeals denials one claim at a time — and nobody’s ever tallied why they keep coming back.

02

Payers pay less than you billed on claims that were never technically denied. Nobody checks the gap.

03

Claims you could have won quietly age past the resubmission window before anyone’s built a system to catch them in time.

04

Three branches, or nine — and none of them the whole picture.

You can’t fix what you can’t see — and so far you’ve only felt it, one denial at a time.

We won’t quote you an industry loss percentage. Published figures range from under 4% to over 18%, which tells you they’re mostly guesses dressed up as statistics. So we don’t guess — we open your file instead.

It’s free for the same reason a mechanic doesn’t charge you to tell you what’s wrong with the car before you agree to the repair: until we’ve looked, we don’t actually know what there’d be to charge for.

Four things nobody’s had time to look for all at once

01

Rejection by denial category

Rejection by denial category

Not a wall of codes, the actual pattern behind them.

02

Leakage on paid claims

Leakage on paid claims

Money billed, approved, and still short, because nobody checks billed-vs-paid line by line once a claim clears.

Money billed, approved, and still short, because nobody checks billed-vs-paid line by line once a claim clears.

03

Write-off vs. recoverable

Write-off vs. recoverable

What’s genuinely dead, and what’s still winnable before the resubmission window closes.

04

Payer behaviour & SLA breach

Payer behaviour & SLA breach

Who’s slow, and who’s in breach of the 45-day payment rule. Not just a chart — a number you can put in front of a payer.

THE ASK

One file your billing team can already pull — the same remittance export they already get back through eClaimLink or Shafafiya, last 3–6 months, one row per claim line. No system access. No integration. No patient names, IDs, or clinical notes — we don’t need them and we don’t want them. CSV, Excel, or the raw XML — we’ll handle the formatting.

What we won’t tell you: an industry benchmark, a competitor’s numbers, or a loss percentage we can’t stand behind. We hold none of that data, and we’re not going to invent it. What we will tell you: exactly what your own file says. NDA available before you send anything.

THE PERSON WHO WILL DO THE WORK

In banking, an unreconciled dirham gets chased until someone can explain it. Healthcare billing has never built the equivalent habit.

Second Opinion is run by DataJockey — David Ó Cinnéide. Before this: seven years in banking, where reconciliation isn’t a nice-to-have — every payment expected gets matched against what actually lands, and anything that doesn’t match gets chased until someone can explain it. Healthcare billing runs the same shape of problem — billed vs. paid — without anyone applying that habit to it. That’s what this teardown is: not healthcare expertise, reconciliation discipline pointed at a file nobody’s reconciled properly yet.